FAQs

Please make sure you have enough airtime credit. On your smartphone:

1.Dial *222#OK

2.Select option 3 > No Frills Packages

3.Follow instructions to Subscribe

Please dial 142 then OK.

Your default password is: 1234#

Please visit the nearest EC with your ID and E20 to do a sim swap

1, Dial *222#OK

2.Select option 6 > Mapha

3, Follow instructions

On your phone:

1.Dial *202#OK

You will receive a once-off POP-UP SMS with your current airtime balance

Water bill and SEC meter number (that is in your name).

If it is not in your name, bring copy of owner’s ID. Alternatively, bring letter from umphakatsi

1.Please dial ##002# to deactive call barring service and try again

2. Please restart your device